IT Scorecard - increase the maturity of your it department

What gets measured gets done

 

MEASURE THE PERFORMANCE OF PEOPLE - PROCESSES AND TECHNOLOGY


  • Application of BMC SDE
  • Data are automatically fed into the scorecard via the Integration Engine
  • Useful Performance Indicators are pre-defined to measure processes and outputs
  • Dashboard where IT people see instantly how the department is performing
 

DIFFERENT PERSPECTIVE

 

  • The Scorecard considers different perspectives
  • The Scorecard is based on a cause and effect relationship

 

TREND ANALYSIS

 

  • Historical data are instantly available for trend analysis and prediction
  • Ongoing alignment of the IT strategy to business needs

 

THE OUTPUT

 

  • People follow processes
  • Knowledge where things are going wrong and corrective actions are necessary
  • Increase in efficiency, effectiveness and efficacy
  • Evolve from a reactive to a proactive behavior