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techwork automator


The Integration & Workflow Automation Platform built for Xurrent

Image of Going beyond ITSM is now so much simpler. Connect Directory Services, Service Management tools, CMDB and business services with Xurrent.

Going beyond ITSM is now so much simpler. Connect Directory Services, Service Management tools, CMDB and business services with Xurrent.

As the only native tool for Xurrent integration and workflow automation, techwork automator is used by the vendor, partners and our own customers to great effect. This means that when you entrust your project with us, you are working directly with the technology author. Truely the best partner for mutual success.

  • Directory Services

    The integration between Xurrent and directory services is seamlessly enhanced by techwork automator. We offer the most efficient solution for automating user provisioning, access management, and data synchronization, like people, organizations and sites. 

    Integrate with:
    Directory Services
    Image of Directory Services

  • Service Management Integrations

    Say goodbye to manual processes. With Xurrent, tasks, and workflows are optimized and automated, resulting in significant efficiency gains and faster issue resolutions.

    Integrate with:
    Service Management Integrations
    Image of Service Management Integrations

  • CMDB Integrations

    automator delivers the highest quality CMDB integration for you by leveraging its robust data reconciliation capabilities, ensuring accurate and up-to-date data synchronization for a comprehensive and reliable Configuration Management Database.

    Integrate with:
    CMDB Integrations
    Image of CMDB Integrations

  • Security Operations Integration (SecOps)

    Streamline your incident response processes and establish a standardised, repeatable approach to handling security incidents. Whether your goal is compliance with ISO, NIST, COBIT, or other regulatory frameworks, guaranteeing a uniform and automated method for resolving security incidents is bound to impress both your Chief Information Security Officer (CISO) and your auditors.

    Integrate with:
    • Taegis
    • CrowdStrike Falcon
    • Microsoft Defender for Endpoint
    • Sophos Intercept
    Security Operations Integration (SecOps)
    Image of Security Operations Integration (SecOps)

  • Advanced Data Analytics Integration

    Automator makes it simple for organizations to share their Xurrent data with andvanced aggregation and analytics engines, enabling the creation of highly customized reports and dashboards.

    Integrate with:
    Advanced Data Analytics Integration
    Image of Advanced Data Analytics Integration

  • Security Information & Event Management

    Automator enhances your Xurrent security posture by seamlessly integrating Security Information and Event Management (SIEM) systems into your workflow automation processes.

    Integrate with:
    Security Information & Event Management
    Image of Security Information & Event Management

Take Xurrent further

At techwork we know how to get the best from your Xurrent system and how to maximise your investment. These automations will take your system to the next level:


automator engagement packages

Our automator solutions are typically delivered by us, or by another experienced Xurrent partner consultancy. Here are a few examples of how a consultancy will work with you on your Xurrent/automator implementation. This will help you understand the best approach to your project engagement. You can learn more about automator packages here.

  • Fixed Price Project

    Overview:
    The consultancy firm offers to deliver the iPaaS solution at a predefined cost. The customer and the consultancy agree on a clear scope of work, timelines, and deliverables upfront.

    Best for:
    Projects with well-defined requirements, little change, and a clear understanding of the customer’s needs.
    Pros:
    • Predictable cost for the customer.
    • Firm deadlines and clear deliverables.
    Cons:
    • Less flexibility for changes or scope adjustments.
    • Risks of scope creep, which could lead to renegotiation.

  • Time & Materials

    Overview:
    The customer pays the consultancy for hours worked and materials used. This flexible model accommodates changes in scope and requirements during the implementation.

    Best for:
    Projects where the requirements evolve or where the customer is not entirely sure of the complete scope from the beginning.
    Pros:
    • Flexibility in accommodating changes.
    • Transparency in billing based on actual work completed.
    Cons:
    • Unpredictable costs, as more time and effort may be required than initially expected.
    • Requires close monitoring of work progress and hours to avoid cost overruns.

  • Managed Services

    Overview:
    The consultancy implements the iPaaS then manages, maintains, and supports it. This model often combines a subscription fee and service-level agreement (SLA).

    Best for:
    Customers looking for long-term operational support and a worry-free experience with ongoing iPaaS management.
    Pros:
    • End-to-end solution including implementation, management, and support.
    • Reduced operational burden on the customer’s IT team.
    • Clear SLAs ensure reliability and performance.
    Cons:
    • Ongoing costs, which can be more expensive in the long run.
    • Less direct control for the customer over the iPaaS platform.