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Discover Xurrent:
The Next-Gen ITSM Solution

Xurrent

Xurrent is designed to take you beyond ITSM

Xurrent – formerly 4me – was built to offer seamless collaboration between multiple service providers with full cross-enterprise visibility and control of service cost and quality. We are so confident in the capabilities of Xurrent that we have built our own automator solution, enabling customers to connect to third-party systems and automations.

Xurrent delivers...

  • Lower Total Cost of Ownership

    More affordable licenses, higher admin autonomy and less external support required to achieve your desired outcomes leads to a faster ROI.
    Lower Total Cost of Ownership
  • Built for the Cloud

    Xurrent is a cloud-native, evergreen, always-on solution. This means that you get lightning fast performance and anywhere, any device access as standard. 
    Built for the Cloud
  • Codeless Administration

    Build powerful worklfows and automated processes with the help of Gantt Charts and drag-n-drop.
    Codeless Administration
  • Remove Third-Party Reliance

    Free your organization from the need for third party customisation with powerful, built-in and easy to use customisation capabilities. 
    Remove Third-Party Reliance
  • Deliver Any Service

    Go beyond standard incident and request processes and deliver fast and responsive service across multiple enterprise departments.Resource-Saving Workflows
    Deliver Any Service
  • Resource-Saving Workflows

    Automate workflows to respond quickly to requests and opportunities, increase compliance, reduce risk and cut manual process. 
    Resource-Saving Workflows
  • Start with...

    Xurrent Service Management

    • Self-Service & Service Catalogue
    • Shop Experience
    • Service Desk, Incident & Request Management
    • Native Reporting and Insights
    • Service Level Management
    • Change Management
    • Workflow Automation
    • Enterprise Service Management
    • Knowledge Management, Configuration Management, Problem Management, Reservations, AI Chat, Support Chat, Risk Management, Time Tracking and many more…
  • Take it further...

    Expand capabilities with techwork

    • HR Process Automation
      Automate employee onboarding and offboarding processes, ensuring consistent execution, faster delivery, and better employee experiences.
    • IT Security Management
      Streamline and consolidate the handling of security requests from multiple sources into a single pane of glass, while standardizing incident management and policy enforcement.
    • Compliance
      Simplify and automate compliance workflows for standards like ISO, SOC 2, NIST, and similar frameworks, with transparent, auditable processes that reduce risk.
    • IT Governance
      Gain clear oversight of IT processes, change management, and service performance to align IT with business goals and compliance needs.
    • Facility Management
      Manage service requests, maintenance schedules, and asset lifecycles efficiently — with the ability to track items as assets to ensure proper maintenance and accountability.
    • Health & Safety
      Automate incident reporting, risk assessments, and compliance tracking to protect employees and ensure a safe workplace.
    • Finance Management
      Streamline approval workflows, invoice processing, and budget tracking for greater control and financial transparency.

Integrating Xurrent is our specialty

At techwork we are experts in getting the best out of your Xurrent solution. We developed our automator product to enable customers to connect with third-party applications and to automate manual workflows. Infact, automator is also trusted by many other partners, so you know it will manage your integrations and worflow automations effectively.

Feel free to learn more about Xurrent here, or take a look at our automator product here.
Since 2013, techwork has proudly been part of the esteemed Xurrent partner community. We stand out as one of the select partners worldwide equipped with the expertise to execute On-Premises implementations. Collaborating closely with our customers, we’ve contributed significantly to platform enhancements. Moreover, through partnerships with other leading Xurrent partners, we offer a range of support models, including comprehensive 24/7 assistance.
Xurrent Gold Partner