Stefan HullsJun 26, 20171 minLift the CMDB to a completely new levelThe CMDB (Configuration Management Data Base) in ITRP can not only be used for ITIL’s definition of a CMDB but also to provide configuration parameters for a...
Stefan HullsMay 24, 20172 minITRP Workflow transfer Test 2 ProductionBusiness case Workflows can become complex when considering different stakeholders. Customers usually want to have intuitive Self Service forms. IT teams aim...
Stefan HullsMay 3, 20171 minSurveys in ITRP | Option 2 Survey MonkeyIn the context of surveys we provide 3 different options:Survey applicationAnonymous results?Approachautomator Service FormNoSurvey result is saved in the cu...
Stefan HullsApr 26, 20171 min5 ITRP add-ons you can’t missDriven by practicability The automator is one very important component of our add-on portfolio. Many, many things can be done with the automator. Adding addi...
Stefan HullsNov 28, 20161 minautomator integrates JIRA and adds value for development teamsBusiness case Software development teams often use JIRA to make their Software development activities efficient and effective. End Users on the other hand lo...
Stefan HullsNov 24, 20161 minAdvanced workflows – link changes togetherBusiness case Workflows for new employees are often time consuming processes. To make it more efficient many organizations trigger a staff inflow change so t...
Stefan HullsNov 17, 20161 minAutomator mail attachmentsBusiness case: If you integrate a small service provider via an email interface it is important to send attachments too. Thinking the other way around, attac...
Stefan HullsOct 13, 20161 minStaff outflow: Provide necessary information at a glancePrerequisites if you like to try it: You already have an ITPR demo account. If not, you can easily request one with demo data. You already signed up for a te...
Stefan HullsSep 10, 20161 minStaff outflow mail: Please return the following itemsPrerequisites if you like to try it: You already have an ITPR demo account. If not, you can easily request one with demo data. You already signed up for a te...
Stefan HullsAug 25, 20162 minCMDB: Automate standby for continuity CIsPrerequisites if you like to try it: You already have an ITPR demo account. If not, you can easily request one with demo data. You already signed up for a te...
Stefan HullsJul 19, 20161 minGraphical User Interface to create automator packagesBusiness case: Until now the only option to generate automator packages was to write code. The automator code is easy to learn and very efficient, meaning th...
Stefan HullsJul 12, 20162 minSummary pdf for the accounting departmentPrerequisites if you like to try it: You already have an ITPR demo account. If not, you can easily request one with demo data. You already signed up for a te...
Stefan HullsJun 22, 20162 minRelink Incidents from a Problem to a ChangePrerequisites if you like to try it: You already have an ITPR demo account. If not, you can easily request one with demo data. You already signed up for a te...
Stefan HullsMay 24, 20161 minDynamic approvers for a purchasing processPrerequisites: You already have an ITPR demo account or a production account. If not, you can easily request one with demo data. You already signed up for a ...
