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    Lift the CMDB to a completely new level
    Stefan Hulls
    • Jun 26, 2017
    • 1 min

    Lift the CMDB to a completely new level

    The CMDB (Configuration Management Data Base) in ITRP can not only be used for ITIL’s definition of a CMDB but also to provide...
    12 views0 comments
    ITRP Workflow transfer Test 2 Production
    Stefan Hulls
    • May 24, 2017
    • 2 min

    ITRP Workflow transfer Test 2 Production

    Business case Workflows can become complex when considering different stakeholders. Customers usually want to have intuitive Self Service...
    8 views0 comments
    Surveys in ITRP | Option 2  Survey Monkey
    Stefan Hulls
    • May 3, 2017
    • 1 min

    Surveys in ITRP | Option 2 Survey Monkey

    In the context of surveys we provide 3 different options: Survey application Anonymous results? Approachautomator Service Form No Survey...
    2 views0 comments
    5 ITRP add-ons you can’t miss
    Stefan Hulls
    • Apr 26, 2017
    • 1 min

    5 ITRP add-ons you can’t miss

    Driven by practicability The automator is one very important component of our add-on portfolio. Many, many things can be done with the...
    3 views0 comments
    automator integrates JIRA and adds value for development teams
    Stefan Hulls
    • Nov 28, 2016
    • 1 min

    automator integrates JIRA and adds value for development teams

    Business case Software development teams often use JIRA to make their Software development activities efficient and effective. End Users...
    0 views0 comments
    Advanced workflows – link changes together
    Stefan Hulls
    • Nov 24, 2016
    • 1 min

    Advanced workflows – link changes together

    Business case Workflows for new employees are often time consuming processes. To make it more efficient many organizations trigger a...
    2 views0 comments
    Automator mail attachments
    Stefan Hulls
    • Nov 17, 2016
    • 1 min

    Automator mail attachments

    Business case: If you integrate a small service provider via an email interface it is important to send attachments too. Thinking the...
    17 views0 comments
    Staff outflow: Provide necessary information at a glance
    Stefan Hulls
    • Oct 13, 2016
    • 1 min

    Staff outflow: Provide necessary information at a glance

    Prerequisites if you like to try it: You already have an ITPR demo account. If not, you can easily request one with demo data. You...
    9 views0 comments
    Staff outflow mail: Please return the following items
    Stefan Hulls
    • Sep 10, 2016
    • 1 min

    Staff outflow mail: Please return the following items

    Prerequisites if you like to try it: You already have an ITPR demo account. If not, you can easily request one with demo data. You...
    9 views0 comments
    CMDB: Automate standby for continuity CIs
    Stefan Hulls
    • Aug 25, 2016
    • 2 min

    CMDB: Automate standby for continuity CIs

    Prerequisites if you like to try it: You already have an ITPR demo account. If not, you can easily request one with demo data. You...
    2 views0 comments
    Graphical User Interface to create automator packages
    Stefan Hulls
    • Jul 19, 2016
    • 1 min

    Graphical User Interface to create automator packages

    Business case: Until now the only option to generate automator packages was to write code. The automator code is easy to learn and very...
    5 views0 comments
    Summary pdf for the accounting department
    Stefan Hulls
    • Jul 12, 2016
    • 1 min

    Summary pdf for the accounting department

    Prerequisites if you like to try it: You already have an ITPR demo account. If not, you can easily request one with demo data. You...
    2 views0 comments
    Relink Incidents from a Problem to a Change
    Stefan Hulls
    • Jun 22, 2016
    • 2 min

    Relink Incidents from a Problem to a Change

    Prerequisites if you like to try it: You already have an ITPR demo account. If not, you can easily request one with demo data. You...
    0 views0 comments
    Dynamic approvers for a purchasing process
    Stefan Hulls
    • May 24, 2016
    • 1 min

    Dynamic approvers for a purchasing process

    Prerequisites: You already have an ITPR demo account or a production account. If not, you can easily request one with demo data. You...
    6 views0 comments
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