Lift the CMDB to a completely new level
The CMDB (Configuration Management Data Base) in ITRP can not only be used for ITIL’s definition of a CMDB but also to provide...
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Stefan Hulls
- May 24, 2017
- 2 min
ITRP Workflow transfer Test 2 Production
Business case Workflows can become complex when considering different stakeholders. Customers usually want to have intuitive Self Service...
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Stefan Hulls
- May 3, 2017
- 1 min
Surveys in ITRP | Option 2 Survey Monkey
In the context of surveys we provide 3 different options: Survey application Anonymous results? Approachautomator Service Form No Survey...
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Stefan Hulls
- Apr 26, 2017
- 1 min
5 ITRP add-ons you can’t miss
Driven by practicability The automator is one very important component of our add-on portfolio. Many, many things can be done with the...
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Stefan Hulls
- Nov 28, 2016
- 1 min
automator integrates JIRA and adds value for development teams
Business case Software development teams often use JIRA to make their Software development activities efficient and effective. End Users...
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Stefan Hulls
- Nov 24, 2016
- 1 min
Advanced workflows – link changes together
Business case Workflows for new employees are often time consuming processes. To make it more efficient many organizations trigger a...
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Stefan Hulls
- Nov 17, 2016
- 1 min
Automator mail attachments
Business case: If you integrate a small service provider via an email interface it is important to send attachments too. Thinking the...
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Stefan Hulls
- Oct 13, 2016
- 1 min
Staff outflow: Provide necessary information at a glance
Prerequisites if you like to try it: You already have an ITPR demo account. If not, you can easily request one with demo data. You...
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Stefan Hulls
- Sep 10, 2016
- 1 min
Staff outflow mail: Please return the following items
Prerequisites if you like to try it: You already have an ITPR demo account. If not, you can easily request one with demo data. You...
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Stefan Hulls
- Aug 25, 2016
- 2 min
CMDB: Automate standby for continuity CIs
Prerequisites if you like to try it: You already have an ITPR demo account. If not, you can easily request one with demo data. You...
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Stefan Hulls
- Jul 19, 2016
- 1 min
Graphical User Interface to create automator packages
Business case: Until now the only option to generate automator packages was to write code. The automator code is easy to learn and very...
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Stefan Hulls
- Jul 12, 2016
- 1 min
Summary pdf for the accounting department
Prerequisites if you like to try it: You already have an ITPR demo account. If not, you can easily request one with demo data. You...
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Stefan Hulls
- Jun 22, 2016
- 2 min
Relink Incidents from a Problem to a Change
Prerequisites if you like to try it: You already have an ITPR demo account. If not, you can easily request one with demo data. You...
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Stefan Hulls
- May 24, 2016
- 1 min
Dynamic approvers for a purchasing process
Prerequisites: You already have an ITPR demo account or a production account. If not, you can easily request one with demo data. You...
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