During the summer – physical button
We are going to develop 2 new automator capabilities in Summer 2017.
Physical button
Automator audit report
Physical button
Everyone can push a button right? We are connecting the physical button to ITRP.

Well, but what could be a purposeful function?
An Example
One example is printer maintenance. Some companies outsource printer maintenance completely i.e. the vendor is changing, maintaining everything except adding paper. Right now, without the button a toner change request could work like that:
User goes to the printer
Printer is low on toner
User contacts the Service Desk
User uses another printer
Service Desk looks for the Printer Serial No.
Service Desk calls the printer company or writes an email
With the button it will work like that:
User goes to the printer
Printer is low on toner
User pushes the button
A Service Request in ITRP will be created automatically and an email including Serial No. etc. goes to the printer company, of course automatically
Result:
Time and nerves saved for Service Desk staff.
Other Examples
There are many other examples for using such a button. The spectrum goes from ordering Pizza, creating a request because the vending machine run out of coffee to automate orders of spare parts.