Contact

© 2019 - techwork data gmbh

    Erdbergstrasse 52-60

    1030 Wien

    Austria

    ​​

    Tel: +43 1 585 77 55

    office@techwork.at

    professional services

    AGILE

    Support and implementation of Agile methodologies and tools

    like Jira Software

    Automation

    End-user wizards, Webshops, batch processing, Automation of workflows with the automator

    Digitization

    Implementation of structured workflows and processes with Service Management tools like 4me

    team transformation

    Whenever teams struggle to deliver, or teams struggle to transform from a waterfall approach to an agile approach our experiential learning workshop can be of significant help. The workshop is based on Kolb's learning cycle and is aligned to the agile approach. Team members experience the feeling of self management, performing well and the difference between a waterfall and an agile project approach.

    Tool specific professional services

    Apart from standard tool and add-on implementation from scratch we have built a reputation of leading complex projects to success. Furthermore we are handle sub-projects with high quality in the following areas:

    • ​4me Self Service configuration

    • 4me UI extension development

    • 4me Service design

    • Jira SD simplified ITSM configuration

    • Jira SD Service centric configuration

    • Jira Software configuration and integration

    • Confluence configuration and integration

    Rich analysis services

    From a project analysis perspective we work with proven Systems Thinking methodologies:

    • Soft- and Hard- Systems methodology

    • Impact analysis

    • Current- vs. desired Situation gap analysis

    • Current- vs. desired Processes analysis

    skillset to support the capabilities
    • Iterating between big picture impacts and detailed analysis delivers creative solutions

    • Extensive technical skills enable us to provide practical solutions where other's get stuck

    • Good balance between applied academic and practical knowledge

    Project delivery approach
    • We facilitate a multi perspective requirements analysis

    • We present implementation options

    • We focus on rigorous execution and delivery

    • We believe in weekly or biweekly feedback loops​