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We Make 
Technology Work

techwork unlocks the greatest capabilities of your Service Management implementation with our specialist team and in-house built automator solution.

Reliable IT Service Management and Enterprise Service Management Transformations

We are a globally recognized partner for Xurrent and Freshworks, delivering IT Service Management (ITSM) and Enterprise Service Management (ESM) implementations and support, with over 20 years of experience delivering service management projects. Our team consists of senior technical experts known for their reliability, ensuring that your ITSM and ESM transformations are executed with precision and accountability.

Seamless Enterprise Integrations and Automation using iPaaS

We are the creators of techwork automator, an iPaaS platform built specifically for enterprise ITSM integrations. We design and deliver tailored automations that connect your service desk to critical systems, specializing in complex data synchronization such as CMDB integration and reconciliation, as well as user identity management with Azure AD and Entra ID. From simple connections to large-scale enterprise integrations, we provide the technical infrastructure to keep your data accurate and your workflows automated.

Who We Work With

3-S-IT (ÖGB)
APA Tech
Cineplexx
Croma Pharma
EVER Pharma
Global Blue
Austria Center Vienna
Interzero
Leyrer + Graf
Regionetz
Richter Pharma
Moser Holding
TTTECH
Vitality
Volkskreditbank
Welser Profile
Wien Energie

  • Automator

    techwork automator is a powerful automation tool that enables Xurrent customers to take their workflow automations and integrations to the next level. It provides directory, service management, CMDB, collaboration and communication integration capabilities.
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  • Freshservice

    techwork recognises the benefits of Freshservice for customers looking to utilise a modern ITSM interface that grows with them whilst benefiting from the latest in AI enhancements. For those getting started in ITSM we also help with Freshdesk implementation.
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  • Xurrent

    If you are looking for the most experienced Xurrent partner headquartered in Europe, techwork is the right choice for your organisation. Let’s show you why we think Xurrent is the best choice for delivering better service management.
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