Freshdesk
Customer Support & Ticketing
Freshdesk delivers effortless customer service
Customer service can be ready-to-go in seconds with Freshdesk customer support and ticketing. Now you can engage with your customers across every channel and deliver customer delight with ease.
Freshdesk capabilities
Omnichannel Support
Provide prompt and consistent customer service across email, phone, chat, WhatsApp Business, and various social media channels—all from a unified interface.
Keep on top of CSAT goals
Leverage customizable analytics and reports to monitor team performance, spot bottlenecks early, and stay on top of your team’s CSAT targets.
Faster service resolution
Reduce manual, repetitive tasks with advanced automation rules, enabling faster resolution of customer queries without the need to expand your support team.
Provide the best Customer Service with Freshdesk & techwork
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Need a more comprehensive, AI enabled solution? Take a look at Freshservice here.
