Service Management Tooling

Fresh Service
Freshservice is a cloud-based IT Service Management (ITSM) solution by Freshworks, designed to streamline IT operations with AI-driven automation and an intuitive user interface. It offers a unified platform for managing IT services, assets, and operations, enhancing efficiency and service delivery. For organizations that are looking to get started in enhanced support and ticketing we also recommend Freshdesk.

Xurrent
Xurrent is a cloud-based, AI-driven service management platform that unifies IT Service Management (ITSM), Enterprise Service Management (ESM), and Service Integration and Management (SIAM). It streamlines workflows across departments, enhances collaboration, and delivers rapid, scalable solutions for businesses of all sizes.