Overview
Welcome to techwork.at. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you visit our website or use our services.

We understand the importance of maintaining the confidentiality of your personal data. We strive to be transparent about our data practices and want you to feel confident that your information is handled responsibly.
Please take a moment to review this Privacy Policy to understand how your personal information is processed when you interact with our website or utilise our services. By accessing or using techwork.at, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.
If you have any questions or concerns about our privacy practices or this policy, please don’t hesitate to contact us. 

1. Personal Information
   This may include your name, email address, postal address, phone number, and other contact details provided when you subscribe to our newsletter, or fill in our contact forms.
2. Usage Information
   We may collect information about how you interact with our website, such as the pages you visit, the links you click, your IP address, browser type, device identifiers, and other similar data.
3. Cookies and Tracking Data
   We use cookies, web beacons, and similar technologies to collect information about your browsing behaviour and preferences. This may include information about your device, browser settings, and interactions with our website. For more information about how we use cookies, please refer to our Cookie Policy.
4. Location Information
   With your consent, we may collect information about your geographical location through GPS, Wi-Fi, or similar technologies when you use location-based services or features.

1. Directly from You
   We may collect personal information directly from you when you interact with our website or services, such as when you fill out forms, or subscribe to our newsletter.
2. Automatically
   We may automatically collect certain information about your device and usage of our website through cookies, web beacons, and other tracking technologies. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
3. From Third Parties
   We may receive personal information about you from third-party sources, such as social media platforms or marketing partners, in accordance with their privacy policies and your privacy settings.
4. Through Communication
   We may collect personal information when you communicate with us, such as when you send us an email, chat with us through our website, or interact with us on social media.
5. From Other Sources
   We may obtain personal information from other sources, such as public databases or government agencies, to supplement the information we collect directly from you or to verify your identity.

Please note that we only collect personal information that is necessary for the purposes outlined in our Privacy Policy, and we do so in accordance with applicable laws and regulations.

1. Providing Services
   To provide and maintain the functionality of our website, including processing transactions, and services requested by you.
2. Improving User Experience
   To analyse usage trends, troubleshoot technical issues, and optimise the performance and usability of our website and services.
3. Communication
   To communicate with you regarding your inquiries, and feedback, as well as to send you important updates, newsletters, promotions, and other marketing materials with your consent where required by law.
4. Personalisation
   To personalise your experience on our website, including displaying relevant content, recommendations, and advertisements based on your preferences and interactions with our platform.
5. Legal Compliance
   To comply with applicable laws, regulations, legal processes, or governmental requests, and to enforce our terms of service and other policies.
6. Security
   To protect the security and integrity of our website, users, and data against unauthorised access, fraud, abuse, or other unlawful activities.
7. Research and Development
   To conduct research, analysis, and development activities to improve our products, services, and business operations.

We only collect personal information that is necessary for these purposes and will not use it for any other unrelated purposes without obtaining your consent or as required by law.

1. Purpose of Data Collection
   We collect personal information from users for the following purposes:
   • To provide and improve our services
   • To personalise user experience
   • To communicate with users regarding their inquiries
   • To analyse website usage and trends
   • To send promotional materials, newsletters, or marketing communications (with user consent where required by law)
2. Types of Data Collected
   The types of personal information we collect may include but are not limited to:
   • Name
   • Email address
   • Phone number
   • Mailing address
   • Demographic information
   • User preferences and interactions with our website
3. Data Sharing
   We may share user information with third parties in the following circumstances:
   • Service Providers
     We may engage third-party service providers to assist us in providing and managing our services. These service providers are contractually obligated to use the information solely for the purposes specified by us and in compliance with this privacy policy.
   • Legal Compliance
     We may disclose user information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
   • Business Transfers
     In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred to the acquiring entity. We will notify users via email or prominent notice on our website before any such transfer occurs and inform them of their options regarding their information.

   4. Consent
   We will obtain user consent before sharing personal information with third parties for purposes other than those described in this privacy policy, unless required or permitted by law.
   5. Data Anonymisation and Aggregation
   We may anonymise and aggregate user data for statistical or research purposes, in which case such data will no longer be identifiable to individual users.
   By using our website, users consent to the collection, use, and sharing of their personal information as described in this privacy policy.

1. Right to Information
   You have the right to obtain transparent information about how your personal data is processed. This includes details about the purposes of processing, the categories of personal data involved, and any recipients of your data.
2. Right of Access
   You have the right to request access to your personal data that we hold. Upon request, we will provide you with a copy of the data we have about you, along with information about how it is being used.
3. Right to Rectification
   If you believe that the personal data we hold about you is inaccurate or incomplete, you have the right to request correction or completion of your data.
4. Right to Erasure (Right to be Forgotten)
   Under certain circumstances, you have the right to request the deletion of your personal data. This right applies, for example, when the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent for processing.
5. Right to Restriction of Processing
   You have the right to request the restriction of processing of your personal data. This means that we will temporarily suspend processing your data while we verify its accuracy or evaluate your objection to processing.
6. Right to Data Portability
   You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit those data to another controller without hindrance from us, where technically feasible.
7. Right to Object
   You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes or where the processing is based on legitimate interests.
8. Right to Withdraw Consent
   If we rely on your consent as the legal basis for processing your personal data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights or to inquire further about how we process your personal data, please contact us using the contact information provided at the end of this Privacy Policy.
Please note that these rights are subject to certain limitations and exceptions under the law. We will respond to your requests regarding these rights within the timeframes specified by law and will provide any necessary explanations or assistance to ensure that you can effectively exercise your rights.

1. Encryption and Secure Transmission
   We use industry-standard encryption protocols to secure the transmission of data between your device and our servers. This helps to prevent unauthorised interception of your information during transit.
2. Access Controls
   Access to your personal data is restricted to authorised personnel who have a legitimate need to access this information for the purposes outlined in our Privacy Policy. We enforce strict access controls and regularly review and update access permissions.
3. Data Minimisation
   We limit the collection and retention of personal data to what is necessary for the purposes specified in our Privacy Policy. We regularly review our data processing activities to ensure that we only retain data for as long as necessary to fulfil those purposes.
4. Regular Security Audits and Testing
   We conduct regular security audits and vulnerability assessments to identify and address potential security risks. Our systems and infrastructure undergo continuous monitoring to detect and respond to any security incidents promptly.
5. Employee Training
   All employees undergo training on data protection and security best practices to ensure they understand their responsibilities in safeguarding your personal information. We also enforce strict confidentiality agreements with our employees to protect your data.
6. Incident Response Plan
   In the event of a data breach or security incident, we have established procedures in place to respond promptly, mitigate any impact, and notify the relevant authorities and affected individuals as required by law.
7. Data Backup and Disaster Recovery
   We maintain regular data backups and implement disaster recovery measures to ensure the integrity and availability of your information in the event of unexpected events or system failures.
8. Updates and Patch Management
   We stay vigilant against emerging threats by promptly applying security patches and updates to our systems and software. This helps to mitigate known vulnerabilities and enhance the overall security of our platform.
9. User Responsibilities
   While we take every precaution to protect your data, we also encourage you to take proactive measures to safeguard your own information, such as using strong, unique passwords and keeping your login credentials confidential.

• Essential Cookies
  These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
• Analytics Cookies
  These cookies allow us to analyse how visitors interact with our website, which helps us improve the user experience and optimise our content.
• Advertising Cookies
  We may use advertising cookies to deliver relevant advertisements to you based on your interests and browsing behavior.
• Social Media Cookies
  These cookies enable social media functionalities on our website, such as sharing content and connecting with our social media channels.

Updates to the Policy
We are committed to maintaining the highest standards of transparency and compliance with data protection laws, including those of the European Union and the Republic of Austria. As part of this commitment, we may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or advancements in technology.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

1. Notification of Changes
   When we make significant changes to this Privacy Policy, we will provide notice through prominent means, such as by email (if you have provided us with your email address) or by posting a notice on our website. We may also notify you through our platform or other communication channels. Your continued use of our website after the effective date of any changes to this Privacy Policy indicates your acceptance of the revised terms.
2. Effective Date
   This Privacy Policy was last updated on [insert date]. Any changes or updates to this Privacy Policy will become effective on the date they are posted, unless otherwise stated.
3. Contact Us
   If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at office(at)techwork.at.